If you buy a Lumiere Photo product and it doesn't meet your needs for any reason, return it.

Our policy is simple and your satisfaction is guaranteed for all orders placed on our website: You may receive a refund or Lumiere Photo credit or exchange. All we ask is that you return it within 30 days of receiving the order, in new, as-shipped condition with a copy of your sales receipt. We will refund the original price of the product (less shipping charges ).

You may call toll free 888-263-1651 for assistance on any customer service issue.

*Exceptions include custom made orders, where non-refundable items are marked.